UAE Commodity Trading Firm

A multi-agent system from counterparty onboarding through to technical operations, with a human gate on every write.

Client

UAE Commodity Trading Firm

Tools

Python, LangGraph, Postgres, ERP APIs

Industry

Commodity Trading

Service Type

Agents in Production

Challenge

Counterparty onboarding, contract capture, logistics scheduling and technical operations ran across email, spreadsheets and a legacy ERP. Every step needed a person, and every handover lost information.

6

Agents in Production

100%

Writes Behind a Gate

Challenge

6

Agents in Production

100%

Writes Behind a Gate

What we did?

We mapped the chain as a set of single-purpose agents, one per process, each with a written list of what it may do unattended, what it may only propose, and what always goes to a person. Every write to the ERP passes a confidence gate. The team reviews an exception queue each morning with the agent's reasoning attached.

Define the one process

Agree the cost of each error

Build the evaluation set

Deploy behind a confidence gate

Review both error rates weekly

How it runs today

Live since 2026. Miss rate and over-flag rate are reported separately every week against a labelled set of real cases, and deployment is blocked automatically when either number drifts.

AI Agent Development
Production Hardening
Document & Data Workflows
Fraud & Risk Automation
Fractional AI Engineering

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.

Book a Call

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.

Book a Call

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.

Book a Call