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Model tiering, caching and loop caps: keeping the bill predictable

The same model can cost a hundred dollars a session or under a dollar. The difference is four engineering decisions.

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Where the money goes

Input tokens dominate the bill, not output. An agent resends its context on every loop, and the context is usually far bigger than it needs to be. Uber exhausted its annual AI budget by April this year. Most of that was context, not answers.

  • Context size: load the two relevant paragraphs, not the whole policy manual.

  • Model tiering: the easy 80% on a small cheap model, escalate the rest.

  • Loop caps: an agent that can retry forever will, at your expense.

Model tiering in practice

The three lists tell you which tier to use. Unattended actions with high confidence run on the cheap model. Propose-only actions can afford the expensive one because a person is about to read the output. This alone usually halves the bill and nobody notices the difference in quality, because the evaluation set proves there is none.


Prompt caching on the stable part of the system prompt is a checkbox most teams never tick. Tick it.

Prompt caching on the stable part of the system prompt is a checkbox most teams never tick. Tick it.

Prompt caching on the stable part of the system prompt is a checkbox most teams never tick. Tick it.

Caching and caps

Cache the system prompt and the tool definitions. Cap the number of steps per task and the number of retries per step. Log cost per task from day one so you can see which process is expensive before the invoice tells you.

Why this matters for the business case

A well-scoped agent at hundreds to low thousands of tasks a day should run for 500 to 3,000 dollars a month including tokens. If the estimate you have been given is far above that, the build is loading too much context or looping too freely. If it is far below, someone has forgotten the person who owns the exception queue.


None of these decisions require a better model. They require someone to make them before go-live rather than after the first bill.
None of these decisions require a better model. They require someone to make them before go-live rather than after the first bill.
None of these decisions require a better model. They require someone to make them before go-live rather than after the first bill.

We put a cost per task on the weekly report next to the two error rates. Three numbers, every week, is enough to run an agent for years.

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

Frequently asked questions

Questions We Get Asked

Straight answers on what we build, how it is measured, and what it costs.

What kind of agents do you build?

Task-focused agents for document and data workflows, reconciliation, onboarding checks and back-office operations. Each one owns a single process end to end and routes uncertain cases to a person.

How is this different from a chatbot or RPA?

Where does it run?

Where are you based?

How do I get started?

Which industries do you work in?

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.

AI AGENTS THAT SURVIVE PRODUCTION

Got a Process an Agent Could Own?

Tell us what it is. We will tell you straight whether it is worth building.